The impact of technology on HR: How automation and AI are changing HR practices
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01. Introduction
Several facets of our lives have been changed by technology, and HR practises are no exception. With the advent of automation and artificial intelligence (AI), human resources (HR) operations have become more streamlined and efficient, allowing firms to enhance their workforce management strategies (Society for Human Resource Management, 2019). In this blog, the author will discuss the ways in which technology is altering HR processes.
02. Advantages of AI and technology in HRM practice
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02.1. Streamlining recruitment
Recruitment process automation is one of the most significant technological impacts on HR operations. With automated resume screening, applicant sourcing, and interview scheduling, HR departments may save time and effort in their search for qualified personnel (Sull, 2019).
02.2. Improving employee engagement
By collecting and analysing data to obtain insight into employee satisfaction levels, technology also allows HR departments to increase employee engagement. These insights may be utilised to identify improvement areas, allowing HR to take proactive steps to increase employee engagement (Sull, 2019).
02.3. Automating administrative tasks
The capacity to automate administrative processes such as personnel data management, leave management, and payroll processing is another advantage of technology in human resources. This decreases the probability of mistakes and allows HR professionals to concentrate on more important activities (Martin, 2019).
02.4. Enhancing employee learning and development
Technology also helps HR departments to enhance employee learning and development possibilities. Online learning platforms and mobile apps have facilitated employee access to training and development programmes, hence expanding staff skills and boosting employee productivity (Bersin, 2017).
02.5. Enhancing data analytics
Lastly, technology is increasing HR data analytics, allowing HR professionals to evaluate huge volumes of data to obtain insights into workforce patterns, detect possible problems, and make data-driven choices.
03.Technology has improved HR processes, but it's necessary to recognise the drawbacks and approach the matter thoughtfully.
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One major issue is the possibility that automation and AI would displace humans in the workforce. Although technology can automate many mundane jobs, it cannot completely eliminate the need for human contact and judgement. HR professionals should ensure that technology complements their knowledge rather than replacing it (Schawbel, 2019).
Another possible concern is the possibility of prejudice in recruiting tools driven by AI. If the algorithms are not constructed with care, they may perpetuate existing prejudices in the recruiting process. HR professionals should be aware of this and take measures to guarantee that any AI-powered recruiting tools are created and tested to be objective (Lepak, & Gowan, 2010).
Also, the fast speed of technology development might provide difficulties for HR staff. Keeping up with new technology and the most recent best practises may be difficult and may demand major training and development investments (Davenport, 2018).
Lastly, technology has the potential to decrease the human aspect of HR, leading to a less personal and empathic approach to employee management. HR teams must ensure that technology is utilised to augment the human part of HR rather than replace it (KPMG, 2020).
Conclusion
In conclusion, technology has a big influence on HR operations, and the advantages are many. Automation and AI are reducing HR operations, increasing applicant and employee experiences, boosting learning and development, and facilitating data-driven decision making. Clearly, as technology continues to advance, HR practises will continue to improve, giving firms with chances to maximise their workforce management strategies.
While the influence of technology on HR practises is typically beneficial, it is essential to take a critical approach to the subject matter and take into consideration the possible drawbacks. HR professionals can ensure that technology is utilised to enhance, rather than replace, their knowledge and the human aspect of HR by being aware of these possible concerns and taking efforts to minimise them. This will allow them to ensure that technology is used effectively.
Reference
Bersin, J. (2017). The Future of HR: Technology and Trends. Deloitte University Press.
Martin, R. (2019). HR Technology: The Impact of Automation and AI. Sage People.
Stiehl, R. (2020). The Future of HR Technology: Automation and AI. HR Daily Advisor.
Sull, D. N. (2019). The Impact of Automation on HR. MIT Sloan Management Review.
Ulrich, D., & Brockbank, W. (2017). HR Transformation: Building Human Resources From the Outside In. McGraw Hill Professional.
Davenport, T. H. (2018). The potential and challenges of AI in HR. MIT Sloan Management Review.
KPMG (2020). HR Transformation: Reimagining Human Resources Through Digital. KPMG Global.
Levensaler, L., & Gartner, H. (2019). The future of work is now: how HR can seize the opportunity. Bersin by Deloitte.
Lepak, D. P., & Gowan, M. A. (2010). Human resource management: Yesterday, today, and tomorrow. Journal of Management, 36(2), 48-68.
Reilly, P., & Williams, T. (2019). Artificial Intelligence in HR: How to Harness AI to Recruit, Retain, and Develop Talent. Kogan Page Publishers.
Schawbel, D. (2019). HR Technology: Separating the Hype from Reality. LinkedIn Talent Blog.Society for Human Resource Management (SHRM) (2019). The Future of HR Technology: 10 Critical Trends to Follow.
01. Introduction
Several facets of our lives have been changed by technology, and HR practises are no exception. With the advent of automation and artificial intelligence (AI), human resources (HR) operations have become more streamlined and efficient, allowing firms to enhance their workforce management strategies (Society for Human Resource Management, 2019). In this blog, the author will discuss the ways in which technology is altering HR processes.
02. Advantages of AI and technology in HRM practice
02.1. Streamlining recruitment
Recruitment process automation is one of the most significant technological impacts on HR operations. With automated resume screening, applicant sourcing, and interview scheduling, HR departments may save time and effort in their search for qualified personnel (Sull, 2019).
02.2. Improving employee engagement
By collecting and analysing data to obtain insight into employee satisfaction levels, technology also allows HR departments to increase employee engagement. These insights may be utilised to identify improvement areas, allowing HR to take proactive steps to increase employee engagement (Sull, 2019).
02.3. Automating administrative tasks
The capacity to automate administrative processes such as personnel data management, leave management, and payroll processing is another advantage of technology in human resources. This decreases the probability of mistakes and allows HR professionals to concentrate on more important activities (Martin, 2019).
02.4. Enhancing employee learning and development
Technology also helps HR departments to enhance employee learning and development possibilities. Online learning platforms and mobile apps have facilitated employee access to training and development programmes, hence expanding staff skills and boosting employee productivity (Bersin, 2017).
02.5. Enhancing data analytics
Lastly, technology is increasing HR data analytics, allowing HR professionals to evaluate huge volumes of data to obtain insights into workforce patterns, detect possible problems, and make data-driven choices.
03.Technology has improved HR processes, but it's necessary to recognise the drawbacks and approach the matter thoughtfully.
One major issue is the possibility that automation and AI would displace humans in the workforce. Although technology can automate many mundane jobs, it cannot completely eliminate the need for human contact and judgement. HR professionals should ensure that technology complements their knowledge rather than replacing it (Schawbel, 2019).
Conclusion
In conclusion, technology has a big influence on HR operations, and the advantages are many. Automation and AI are reducing HR operations, increasing applicant and employee experiences, boosting learning and development, and facilitating data-driven decision making. Clearly, as technology continues to advance, HR practises will continue to improve, giving firms with chances to maximise their workforce management strategies.
While the influence of technology on HR practises is typically beneficial, it is essential to take a critical approach to the subject matter and take into consideration the possible drawbacks. HR professionals can ensure that technology is utilised to enhance, rather than replace, their knowledge and the human aspect of HR by being aware of these possible concerns and taking efforts to minimise them. This will allow them to ensure that technology is used effectively.
Great job on this blog article! It is evident that the author has put in a lot of effort to thoroughly research and present the impact of technology on HR processes. The article is well-structured, starting with an introduction and then delving into the various ways in which technology is changing HR operations.
ReplyDeleteThe author has provided specific examples to illustrate how automation and AI are streamlining recruitment, improving employee engagement, automating administrative tasks, enhancing employee learning and development, and enhancing data analytics. The article is informative and insightful, providing readers with a clear understanding of the benefits of technology in HR.
Employees will feel important thanks to these components of employee retention policies.Technology has increasingly impacted our daily lives over the previous two to three decades, to the point where it now dominates our existence. Stop reading this article for a bit, then look around you. What stand outs to you? Do you see technology, devices, computers, or video surveillance?
ReplyDeleteTake note of how technology-related devices permeate every aspect of our life. Every element of our life has been impacted by technology, with some changes being for the better and some being not so good. Consider the computer at your desk, the phone next to your bed, the Wi-Fi router, even your thermostat.